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Customer Portal Private Locate Request The Spot
Customer Portal Private Locate Request The Spot
SAFETY, QUALITY, EFFICIENCY ELEVATED BY

Leading-edge Technologies

USIC employs advanced technologies and data analytics to provide the highest quality underground utility locating services and advanced infrastructure solutions and the most detailed, easy-to-use ticket management solutions for our customers and the excavation community. We have made significant investments in our ongoing digital transformation. Next-generation technologies are being leveraged to elevate quality, efficiency, and the ease of doing business, adding value for our customers and our employees.

Advanced Data Analytics

Machine learning and artificial intelligence enhance our capabilities for analyzing historical data and available prints to assess the level of risk to underground utilities from excavation. This information is used to identify high-risk locates, assign them to the most experienced technicians, and provide increased oversight.

Ticket Management Solutions

  • USIC’s Customer Portal provides easy access to ticket status, photos, and locator notes from a desktop or mobile device and enables the user to search or filter tickets in a few easy steps.
  • DigCheck, accessible on IOS and Android devices, provides utilities and excavators with:
    • The status of their tickets for managing dig schedules and resources
    • Photos and locator notes
    • Options for searching and filtering tickets. 

Preview DigCheck

Discover how DigCheck can help you manage your tickets in coordination with your dig schedule.

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USIC's Innovative Ticket Management Platform

LOCATE360 enables our technicians to manage tickets and complete locates from a single mobile application for maximum efficiency. A multi-dimensional platform, LOCATE360 adds value for our customers with expansive capabilities, including artificial intelligence, GIS mapping, risk and quality assurance assessment, and analytics.  

Technology that Keeps Our Employees and Communities Safe

Fleet telematics are used to monitor the driving of our technicians and identify areas in which additional training is needed to help ensure the safety of our technicians and other motorists on the roadways. Location monitoring and automatic notifications alerting our technicians of areas with high potential for crime help ensure they take every precaution to keep safe on job sites.